Who we are
ISB Ghostwriters ("we", "us", "our") provides book ghostwriting, editing, formatting, illustration, cover design, publishing, and marketing services. This policy explains what information we collect through isbghostwriters.com, how we use it, and the choices you have.
Information we collect
We collect information you voluntarily provide through our website, including:
- Contact form: name, email address, phone number, subject, and message.
- "Let's Talk" popup form: name, email address, phone number, service of interest, and message.
- Newsletter signup: email address.
This information is stored securely in our database and used only for the purposes described below.
How we use your information
- To respond to your inquiries and provide the services you request.
- To send you updates or marketing emails if you've subscribed to our newsletter (you can unsubscribe at any time).
- To improve our website and services.
We do not sell your personal information to third parties.
Cookies and advertising technologies
We use cookies and similar technologies to operate our website and, where applicable, to measure the performance of our advertising campaigns. This may include analytics tools (such as Google Analytics) and advertising pixels (such as the Meta/Facebook Pixel) that help us understand how visitors reach our site and whether our ads led to an inquiry. These tools may collect information such as your IP address, browser type, and pages visited, and may set cookies on your device. Where required, we will ask for your consent before enabling non-essential cookies, via the cookie banner shown on this site.
Third-party service providers
We use third-party providers to operate our website and business, including our web hosting provider. These providers only process data on our behalf and are not permitted to use it for their own purposes.
Data retention
We retain form submissions for as long as necessary to respond to your inquiry and maintain our business records, unless you request deletion sooner.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@isbghostwriters.com. You may also unsubscribe from marketing emails using the link provided in those emails or by contacting us directly.
Children's privacy
Our website and services are not directed at children under 16, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact us
If you have questions about this policy or how we handle your information, contact us at info@isbghostwriters.com or +1 786-949-4620.